Lifetime Warranty Coverage
At XL Furniture, we stand by the quality of our products. Our Lifetime Warranty covers all parts and labor for as long as you own your furniture, with the following exceptions and conditions:
- Exclusions: The warranty does not cover defects caused by misuse, abuse, or damage caused from animals.
- Fabric and Leather: Normal wear and tear on fabric or leather is not covered under this warranty.
Service and Delivery
- Free Pickup and Delivery: Complimentary service is provided to customers within our designated free delivery zone. For customers outside this area, furniture must be brought to XL Furniture and picked up after repairs.
- Service Scope: Warranty repairs aim to maintain your product’s functionality, not to restore it to like-new condition. Repairs are subject to XL Furniture’s discretion.
Parts Availability
Warranty services will be provided as long as parts are available. Once parts are no longer manufactured or accessible, warranty service may be limited.
Comfort Improvement
We aim to ensure your furniture’s comfort level remains high and will make adjustments where possible to enhance comfort. However, certain limitations may apply based on the structure and condition of the product.
Condition Requirements
- Cleanliness and Usability: Our warranty applies only to furniture that is in clean, usable condition at the time of service. XL Furniture reserves the right to refuse warranty service for furniture that does not meet cleanliness standards.
Policy Modification
- XL Furniture Reserves the right to modify this warranty policy at any time, without prior notice.
Comprehensive Coverage Beyond the Basics
The XL Warranty is more than just structural or mechanical support. At XL Furniture, our commitment is: